Depending on how you use the website, we may receive your name, email address, telephone number, billing and shipping addresses, product selections, order and delivery details, return or refund information, and messages you send to customer service.

The website and services used to operate it may also process technical information, such as your IP address, browser or device details, and information needed for basic website functions and security.

We use relevant information to:

• operate the website and shopping cart;
• confirm, process, fulfill, and deliver orders;
• respond to product questions and customer service requests;
• handle returns, refunds, and delivery issues;
• protect the website and orders against fraud or misuse; and
• meet applicable legal, accounting, and record-keeping obligations.

Email communications under this policy concern your order, account, delivery, or support request.

Where those services are used, information needed to fulfill an order may be shared with payment processors, website and hosting providers, fulfillment providers, shipping providers, and customer service tools.

We may also disclose relevant information when reasonably necessary to comply with law, respond to a lawful request, investigate fraud or misuse, or protect rights and safety.

Credit card payments are processed by third-party payment providers. We generally do not receive or store complete payment card numbers on our own systems. A payment provider may handle payment information under its own privacy notice and terms.

Please do not send complete payment card details to our customer service email or contact form.

Cookies or similar technologies may be used for website functions such as maintaining a shopping cart, supporting checkout, remembering preferences, and protecting the website.

You may be able to manage certain cookies through your browser settings or controls available on the website. Disabling cookies needed for core functions may affect checkout or other website features.

We retain information for as long as reasonably necessary to manage orders, provide customer service, maintain relevant records, resolve disputes, and meet applicable obligations.

We use reasonable measures designed to protect information against unauthorized access, loss, misuse, or disclosure. No online transmission or storage system can be guaranteed to be completely secure.

Depending on your location and applicable law, you may be able to request access to, correction of, or deletion of certain personal information.

To make a request, contact [email protected]. We may need to verify your identity before responding. Some information may need to be retained for an outstanding order, dispute, or legal obligation.

The website is intended for adults aged 18 and older. We do not knowingly collect personal information from people under 18. If you believe a minor has provided information to us, contact [email protected] so that we can review the matter.

We may update this Privacy Policy when our website or information practices change. The current version will be posted on yosevra.

For privacy questions or requests, contact [email protected].