You must be at least 18 years old to use the website, place an order, or submit personal information through it.

You are responsible for providing accurate order and delivery information and for using a payment method that you are authorized to use.

We aim to present product descriptions, images, sizes, materials, ingredients, dimensions, colors, included components, and other relevant details accurately.

Please review the applicable product page before ordering. Color appearance may vary between screens, and reasonable variations may occur between materials or product surfaces. This does not limit a remedy if an item is materially different from its description.

For beauty and personal care items, please follow the directions and warnings supplied with the product.

Prices and applicable shipping charges are shown before checkout is completed. Product availability and prices may change.

Promotions may have conditions stated with the offer, including eligible products, dates, or purchase requirements. Sale and promotional items are subject to the change-of-mind return restriction in our Return & Refund Policy. Remedies for verified product issues and non-waivable legal rights remain available.

Submitting an order is an offer to purchase. An automatic acknowledgment confirms that we received your order. An order is accepted when we confirm it or begin processing it.

We may decline, limit, or cancel an order because of unavailable stock, a material pricing or listing error, a payment problem, suspected fraud, or a delivery or fulfillment limitation. If we cancel a paid order, we will arrange the applicable refund.

Please provide accurate billing and shipping information. Credit card payments are processed by third-party payment providers under their applicable terms and privacy notices.

Our Shipping Policy forms part of these Terms. Orders are generally processed within 1–2 business days after payment is confirmed. Estimated transit time is 7–20 business days after shipment. Processing time is separate from transit time.

Items from the same order may arrive in separate parcels. Tracking information will be provided when available.

If we cannot ship within the promised timeframe, we will provide the notice and cancellation or refund options required by applicable law.

If tracking shows “Delivered” but you cannot find the parcel, contact us within 24 hours after the status appears and provide information reasonably needed to investigate.

Our Return & Refund Policy forms part of these Terms.

Change-of-mind returns must be requested within 14 calendar days after delivery, with return shipping paid by the buyer. Sale and promotional items are not eligible for change-of-mind returns or exchanges.

Damage, defects, incorrect items, material differences from the description, and missing included components should be reported within 30 calendar days after delivery. For a verified product issue, we will cover applicable return shipping costs according to our instructions.

We process refunds for approved returns within 3–5 business days after we receive and inspect the returned item. These periods and conditions do not limit rights or remedies that cannot be excluded under applicable law.

You may not use the website for unlawful, fraudulent, abusive, or deceptive purposes. You may not interfere with its security or operation, attempt unauthorized access, or submit information you are not entitled to provide.

Website text, images, graphics, logos, and other materials belong to their respective rights holders or are used with the applicable permission.

Browsing the website or purchasing a product does not grant permission to reproduce or commercially exploit protected website content without the relevant rights holder’s authorization.

We may update or temporarily restrict website features for maintenance, security, or operational reasons. We do not guarantee uninterrupted access to every website feature.

Nothing in these Terms excludes or limits liability, consumer rights, or remedies that cannot lawfully be excluded or limited.

This section and all related disclaimers shall be interpreted and enforced in accordance with the laws of the United States, as applicable, together with all other relevant local laws. This includes, without limitation, the laws of our registered business jurisdictions (IA), the jurisdictions in which our business activities are conducted, and any legal, regulatory, or compliance obligations arising from the jurisdictions of our partners, acquirers, or third-party service providers.

We may update these Terms when our website, products, fulfillment process, or applicable requirements change. The current version will be posted on yosevra.

For questions about these Terms, contact [email protected].